Exchange Policy
WE ARE HERE FOR 100% CUSTOMER SATISFACTION
- You can exchange the product within 7 days after an order has been delivered.
- We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up, you will have to self ship the product to us.
- Exchange is applicable if any wrong/damaged product is received or the description provided in the website doesn’t matches the product actually received.
- Return/Exchange is not applicable in the event of a slight color differentiation.
- If you have received a damaged/defective product, send us complete opening video of the product along with the images at connect@custowish.com and we will get back to you. If the video is not present the product cannot be exchanged/returned.
- In case there are some more questions, please feel free to write us on connect@custowish.com. Our team will be happy to assist you.